SMMC's Vision, Mission and Quality Objectives
SMMC is the leader of an integrated delivery system in York County that has been developed through the partnership with the MaineHealth system, physicians, employers, home health, University of New England and other relevant healthcare stakeholders. Our commitment is to provide high quality, personalized care to all members of the community across their lifespan.
Our Mission:
- "Excellent health care provided with compassion and respect."
Objectives for Quality and Safety
- Promote an organizational commitment to quality and patient safety through an active leadership role in the initiation, performance and maintenance of all organizational performance improvement activities.
- Provide a framework for improving the performance of organization wide systems and processes through a planned, systematic approach of plan, design, measurement, assessment and improvement.
- Incorporate the important organizational functions into strategic planning and quality improvement activities and to make determinations regarding priorities for improving systems and processes.
- Consider the continuum of care and the flow of patient care when organizing improvement activities for those processes which are cross-disciplinary and cross-service.
- Facilitate collaboration with Medical Staff and other disciplines/services in problem solving/resolution.
- Demonstrate measurable and sustained improvement in indicators for which there is evidence that they will improve health outcomes and identify and reduce errors.
- Include patient, staff and other customer satisfaction information and feedback when planning and implementing quality improvement and patient safety activities.
- Incorporate the findings of quality assessment activities into the reappointment/re-privileging and annual review process.
- Annual review of the scope and effectiveness of the Performance Improvement Plan.
