At Southern Maine Medical Center’s (SMMC) annual Employee Recognition Dinner, Emergency department Nurse Lee Chick was named Caregiver of the Year. Chick is deeply respected by those who work with him for his exceptional care to patients, co-workers and community. He exemplifies the qualities of commitment, dedication and compassion that make an outstanding caregiver.
Chick is a graduate of the University of Southern Maine with a bachelor’s degree in Biology. He then continued on to earn a nursing degree at Southern Maine Community College in 2004 and began his nursing career at SMMC in February 2005. Chick has worked in the Emergency department as a registered nurse for eight years. Currently, he is a Clinical Nurse Level III and an EMT Paramedic. In addition, he serves on the emergency management committee at SMMC.
“As a nurse in the Emergency department, Lee faces many stressful situations throughout any given day; yet, he interacts with each patient in a calm and patient manner,” noted Ed McGeachey, president and CEO of SMMC. “Lee treats each and every patient with respect, dignity, compassion, and offers them his time, support and a friendly smile. He ensures the patient’s needs are the priority and is committed to excellent patient care – not because it’s what SMMC values but because it’s what comes naturally to Lee. He is a true caregiver,” added McGeachey. “We, our patients and our community, are healthier and happier for the efforts of Lee.”
Chick’s manager, Jennifer Granata, gave several examples of instances when Chick has gone above and beyond to demonstrate his commitment to excellent patient care. “The department received a recent letter from the parents of a patient,” said Granata. “They specifically highlighted the care given by Lee, their primary nurse. They stated, ‘We arrived at the hospital at 4:30 a.m. from Massachusetts after receiving word from [the University of New England] that our daughter was there. When we arrived we could only wait in the room. When the morning shift came, Lee came in to introduce himself. He immediately noticed that we were seated in uncomfortable chairs and offered us different seating. He also gave our daughter warm blankets, and offered us breakfast. He continued to come in and check on her and our comfort. We are very appreciative of his kindness, professionalism, and customer service. This was clearly above his duty and he provided excellent care.’”
The Caregiver of the Year award is chosen from among nominations received based upon patient comments and peer recommendations throughout the organization. The recipient must meet the following criteria: exemplify extraordinary commitment to patients on a daily basis; show compassion, empathy and respect in the delivery of care to patients and their families; acknowledge and meet the unique physical, emotional and practical needs of patients and their families and; promote an environment of cooperation and collaboration in which the expertise and experience of all health care professionals are available to patients.
Past SMMC Caregiver of the Year award recipients include: Bob Gowen, RPh in 2003; Connor Moore, MD in 2004; Diane Frechette, RN, BSN, CNOR in 2005 (who was also named Maine’s 2005 Caregiver of the Year); Gregory Leach, MD in 2006 (also named Maine’s 2006 Caregiver of the Year); Cynthia Pinette, RT in 2007; Rose Labrie, RN in 2008; Jim Pitts, RN in 2009; Donald Burgess, MD in 2010; Jill Mahoney, MD in 2011; and Mike Sabo in 2012.
About Southern Maine Medical Center
Southern Maine Medical Center (SMMC) is a national award-winning healthcare system, including an acute care medical center licensed for 150 beds in Biddeford, Maine, offering excellent clinical care and a multi-specialty physician services group with medical offices providing outpatient care located in Biddeford, Kennebunk, Old Orchard Beach and Saco. Non-emergency care is available without an appointment seven days a week at SMMC’s Walk-In Care center in Saco. SMMC is Joint Commission accredited, Pathway to Excellence designated, state-licensed, and is a member of Southern Maine Health Care and the MaineHealth system. To learn more visit www.smmc.org or @smmcHealth.